Legal

Terms of Use

Please read these terms carefully before using our website or services.

Effective date: 3 March 2026

1. Introduction and Acceptance of Terms

Welcome to the website of Qibo Skybar ("we", "us", "our"). By accessing or using this website at www.qiboskybar.com (the "Website"), and by visiting or using our premises or services, you agree to be bound by these Terms of Use (the "Terms").

If you do not agree with any part of these Terms, you must not use this Website or our services. We reserve the right to amend these Terms at any time. Any changes will be published on this page with an updated effective date. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.

These Terms should be read alongside our Privacy Policy and Cookie Policy, which also apply to your use of this Website.

2. About Qibo Skybar

Qibo Skybar is a rooftop bar and lounge located in the heart of Canary Wharf, London. We provide food, drink, entertainment, and hospitality services from our premises.

In accordance with the Electronic Commerce (EC Directive) Regulations 2002, this information is provided to ensure transparency and enable you to contact us regarding any matter arising from your use of this Website or our services.

3. Website Use

Permitted use: This Website is provided for your personal, non-commercial use. You may browse the Website, download material for personal reference, and use the Website to make reservations or enquiries in connection with our services.

Restrictions: You must not:

  • Use the Website in any way that is unlawful, fraudulent, or harmful, or in connection with any unlawful, fraudulent, or harmful purpose or activity;
  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or its content for any commercial purpose without our prior written consent;
  • Use any automated system, including without limitation "robots", "spiders", or "offline readers", to access the Website in a manner that sends more request messages to our servers than a human can reasonably produce in the same period;
  • Interfere with, disrupt, or create an undue burden on the Website, the servers, or networks connected to the Website;
  • Attempt to gain unauthorised access to any part of the Website, other accounts, computer systems, or networks connected to the Website;
  • Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

Intellectual property: All content published on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of Qibo Skybar or its content suppliers and is protected by United Kingdom and international copyright, trademark, and other intellectual property laws. For further details, see Section 9 below.

4. Reservations and Bookings

Confirmation: All reservations made through this Website or via telephone are subject to availability. A reservation is not confirmed until you receive written confirmation from us (by email or other electronic communication). We reserve the right to decline any reservation at our discretion.

Cancellation: If you wish to cancel or amend a reservation, please contact us at hello@qiboskybar.com or by calling +44 20 3988 6632 as soon as possible. Cancellation policies may vary depending on the type of reservation, party size, or event. Specific cancellation terms will be communicated to you at the time of booking.

No-show policy: If you fail to arrive for a confirmed reservation without prior notice, we reserve the right to apply a no-show charge. Details of any applicable charges will be communicated at the time of booking. We may also take no-show history into account when accepting future reservations.

Service charge: A discretionary service charge of 12.5% is added to all bills. This charge is entirely optional and may be removed at your request. In accordance with the Consumer Rights Act 2015, this charge will be clearly indicated on your bill before payment is taken.

Consumer rights: Your statutory rights under the Consumer Rights Act 2015 are not affected by these Terms. Where our services do not meet the standards required by law, you are entitled to the remedies set out in that Act.

5. Age Restriction

In compliance with the Licensing Act 2003, you must be aged 18 or over to purchase or consume alcohol on our premises or to order alcohol through any service we provide.

We operate a Challenge 25 policy. If you appear to be under the age of 25, you will be asked to provide valid photographic identification proving that you are aged 18 or over before being served alcohol. Acceptable forms of identification include:

  • A valid passport
  • A UK driving licence (full or provisional) bearing a photograph
  • A PASS-accredited proof-of-age card
  • A military identification card

We reserve the right to refuse service to any person who cannot provide satisfactory proof of age or who we reasonably believe to be purchasing alcohol on behalf of a person under 18.

6. Pricing

All prices displayed on this Website and at our premises are quoted in pounds sterling (GBP) and are inclusive of VAT at the current applicable rate, unless otherwise stated.

We make every effort to ensure that the prices on this Website are accurate. However, prices are subject to change without prior notice. We reserve the right to correct any pricing errors on the Website or on our menus. In the event that an error is identified after you have placed an order, we will notify you as soon as possible and offer you the option to proceed at the correct price or cancel your order.

A discretionary service charge of 12.5% is added to all bills at Qibo Skybar. This service charge is not mandatory and may be removed at your request. Any service charge collected is distributed in accordance with applicable employment law and our internal tipping policy.

7. Conduct on Premises

We are committed to maintaining a safe, enjoyable, and sophisticated atmosphere for all guests. By entering and remaining on our premises, you agree to abide by the following conditions:

Dress code: Qibo Skybar operates a smart dress code. We kindly ask all guests to dress in a manner appropriate to our venue. Management reserves the right to determine what constitutes appropriate attire and to refuse entry to guests who do not meet our dress code standards.

Right to refuse entry or service: Management reserves the absolute right to refuse entry to, or to remove from the premises, any person whose behaviour is deemed to be disorderly, threatening, abusive, or otherwise inappropriate. This includes, but is not limited to, persons who appear to be intoxicated or under the influence of illegal substances.

Responsible service of alcohol: In accordance with the Licensing Act 2003, we will not serve alcohol to any person who appears to be drunk. Our staff are trained to monitor alcohol consumption and to intervene where necessary to ensure the safety and wellbeing of all guests.

Damage and liability: Guests are responsible for any damage they cause to our premises, furniture, equipment, or other property. We reserve the right to recover the cost of any such damage from the responsible individual(s).

8. Limitation of Liability

The information provided on this Website is for general informational purposes only. While we endeavour to ensure that the information on the Website is correct and up to date, we make no representations or warranties, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the Website or the information, products, services, or related graphics contained on the Website for any purpose.

To the fullest extent permitted by English law:

  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, arising out of your access to or use of (or inability to access or use) this Website;
  • Our total aggregate liability for any claims arising from or relating to your use of the Website shall not exceed the amount you paid to us, if any, in the twelve (12) months preceding the claim;
  • We shall not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of the Website.

Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law, including your statutory rights under the Consumer Rights Act 2015.

9. Intellectual Property

All content on this Website, including but not limited to the Qibo Skybar name, logo, visual design, text, graphics, photographs, illustrations, video content, audio content, software, and all other materials (collectively, the "Content"), is owned by Qibo Skybar or its licensors and is protected by copyright, trademark, and other intellectual property laws of England and Wales and international treaties.

The QIBO and QIBO SKYBAR names, logos, and all related product and service names, design marks, and slogans are trademarks or service marks of Qibo Skybar. You are not permitted to use these marks without our prior written consent.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Content on this Website without our prior written consent, except as follows:

  • You may temporarily store copies of such materials in your computer's RAM incidental to your accessing and viewing those materials;
  • You may store files that are automatically cached by your web browser for display enhancement purposes;
  • You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

10. Third-Party Links

This Website may contain links to third-party websites, services, or resources that are not owned or controlled by Qibo Skybar. These links are provided for your convenience and informational purposes only.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. The inclusion of any link does not imply endorsement, approval, or recommendation by Qibo Skybar of the linked website or any association with its operators.

We strongly advise you to review the terms and conditions and privacy policies of any third-party websites that you visit. You acknowledge and agree that Qibo Skybar shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any such third-party websites or services.

11. Governing Law and Jurisdiction

These Terms, their subject matter, and their formation (and any non-contractual disputes or claims) are governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims).

If any provision of these Terms is found to be invalid, illegal, or unenforceable by any court of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect the other provisions of these Terms, which shall remain in full force and effect.

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of that right or provision.

12. Contact Information

If you have any questions, concerns, or complaints about these Terms of Use, or about the way in which we operate, please do not hesitate to contact us:

We aim to respond to all enquiries within a reasonable timeframe. For urgent matters, we recommend contacting us by telephone during our operating hours.